Terms & Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and HembiTec, operating under the brand name Remna ("Company," "we," "our," or "us"), concerning your access to and use of our web design and development services.

By engaging our services, submitting a project request, or making a payment, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.

2. Services Provided

HembiTec provides professional web design and development services, including but not limited to:

• Custom website design and development
• Website redesign and optimization
• Brand identity and logo design
• Content creation and copywriting
• Website maintenance and support
• E-commerce solutions
• Search engine optimization (SEO) consultation

The specific scope of services will be outlined in a separate project proposal or service agreement for each engagement.

3. Project Process and Timeline

3.1 Project Initiation

All projects begin with a consultation to understand your requirements. Upon agreement, we will provide a detailed proposal including scope, timeline, and pricing.

3.2 Timeline

Project timelines are estimates and may vary based on project complexity, client feedback response time, and unforeseen circumstances. We will communicate any timeline changes promptly.

3.3 Client Responsibilities

Clients are responsible for:

• Providing necessary content, images, and materials in a timely manner
• Providing timely feedback and approvals at each project milestone
• Ensuring all provided content does not infringe on third-party rights
• Providing access to hosting, domain, and other required platforms
• Making timely payments as per the agreed schedule

3.4 Delays

If client delays (e.g., late content submission, delayed feedback) extend the project timeline by more than 30 days, we reserve the right to adjust pricing or pause the project until requirements are met.

4. Payment Terms

4.1 Pricing

All pricing is provided in writing in the project proposal. Prices are valid for 30 days from the date of quotation.

4.2 Payment Schedule

Unless otherwise agreed in writing, our standard payment schedule is:

• 50% deposit: Due upon project acceptance to begin work
• 50% final payment: Due upon project completion before final delivery

For larger projects, we may arrange milestone-based payments.

4.3 Payment Methods

We accept payments via bank transfer, mobile money, and other methods as agreed upon. All payment processing fees are the responsibility of the client.

4.4 Late Payments

Payments are due within 7 days of invoice date unless otherwise specified. Late payments may incur a fee of 5% per month or the maximum allowed by law, whichever is less. We reserve the right to suspend work on projects with overdue payments.

4.5 Additional Costs

Costs for third-party services (hosting, domain registration, premium plugins, stock images, etc.) are not included in our service fees unless explicitly stated and must be paid directly by the client or reimbursed to us.

5. Revisions and Scope Changes

5.1 Included Revisions

Each project includes a specified number of revision rounds as outlined in the project proposal (typically 2-3 rounds). Revisions must be requested within the agreed project timeline.

5.2 Additional Revisions

Revisions beyond the agreed number or requested after project approval will be billed at our hourly rate or as a separate project scope.

5.3 Scope Changes

Changes to the original project scope must be requested in writing. We will provide a revised proposal with adjusted timeline and pricing for approval before proceeding with the changes.

6. Intellectual Property Rights

6.1 Ownership Transfer

Upon full payment of all fees, ownership of the final deliverables (website design, custom code, graphics created specifically for your project) transfers to the client.

6.2 Retained Rights

We retain the right to:

• Display the completed project in our portfolio
• Use the project as a case study for marketing purposes
• Reuse general techniques, methodologies, and code frameworks developed by us

6.3 Third-Party Materials

Third-party materials (stock photos, fonts, plugins, frameworks) remain the property of their respective owners and are licensed separately. Clients are responsible for obtaining necessary licenses.

6.4 Client Materials

You retain ownership of all content, text, images, and materials you provide. You warrant that you have the right to use all provided materials and that they do not infringe on third-party rights.

7. Confidentiality

We agree to keep confidential all proprietary information shared during the course of the project. However, this does not apply to information that:

• Is publicly available
• Was known to us prior to disclosure
• Is required to be disclosed by law
• Is disclosed with your written permission

8. Warranties and Disclaimers

8.1 Our Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• Deliverables will substantially conform to the agreed specifications
• We have the right to provide the services
• Original work created by us does not infringe on third-party intellectual property rights

8.2 Disclaimer

Except as expressly stated above, we provide services "as is" without warranties of any kind, express or implied. We do not guarantee:

• Specific search engine rankings or traffic levels
• Specific business results or revenue
• Compatibility with all future browser versions or devices
• Uninterrupted or error-free operation of third-party services

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project
• We shall not be liable for indirect, incidental, special, consequential, or punitive damages
• We are not responsible for losses caused by third-party services, hosting providers, or force majeure events

10. Termination

10.1 Termination by Client

You may terminate the project at any time with written notice. Upon termination:

• You will pay for all work completed up to the termination date
• The initial deposit is non-refundable
• You will receive work completed to date in its current state

10.2 Termination by Us

We may terminate the project if:

• Payment is more than 30 days overdue
• You fail to provide required materials or feedback for more than 60 days
• You breach these Terms
• The working relationship becomes untenable

11. Post-Launch Support

We provide a 30-day warranty period after project launch for bug fixes related to our work. This warranty covers:

• Technical issues caused by our code
• Functionality that doesn't work as specified in the approved design
• Critical bugs affecting website operation

This warranty does not cover:

• Issues caused by third-party plugins, hosting, or services
• Changes or modifications made by the client or third parties
• New features or functionality requests
• Training or general website usage questions

Ongoing maintenance and support packages are available separately.

12. Indemnification

You agree to indemnify and hold harmless HembiTec, its employees, and contractors from any claims, damages, or expenses arising from:

• Content you provide that infringes third-party rights
• Your use of the delivered website or materials
• Your breach of these Terms
• Your violation of any law or regulation

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

In the event of any dispute arising from these Terms or our services, both parties agree to first attempt to resolve the matter through good faith negotiations. If negotiations fail, disputes shall be resolved through mediation or, if necessary, in the courts of Oyo State, Nigeria.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any project proposal or service agreement, constitute the entire agreement between you and HembiTec regarding our services.

14.2 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified Terms.

14.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

14.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations under these Terms without restriction.